Gift voucher for a hotel with spa in Calella

Give the gift of an unforgettable experience in Calella with Neptuno Hotel & Spa

The perfect gift for any occasion

Surprise the one you love most with a unique experience

Are you looking for a special gift? Get your gift voucher!

Buy or give the Neptuno Hotel & Spa gift voucher and enjoy unforgettable moments in Calella.

The perfect gift for any occasion

Surprise your loved ones with a unique experience

FAQs

How can you redeem the gift voucher?

When making the reservation in the search engine on our website, you must enter the gift voucher code in the “Promotional code” section.

Can a reservation be made with a different name than the one on the gift voucher?

At the time of filling in the data, you can choose whether it is a purchase or a gift. In this last section, you will be asked for both your personal data and the data of the person who will receive the gift voucher.

Until when can I use the gift voucher?

The gift voucher is valid for one year from the date of purchase.

When and where is the gift check received?

You can indicate the e-mail in which you wish to receive the gift voucher, whether it is for yourself or if you prefer to send it to another recipient as a gift.

If I don't book within the specified period, will I be able to get a refund?

The amount of the gift voucher is non-refundable. It can be reimbursed whenever force majeure is declared.

If the reservation I want to make is for a lower amount, is the remaining value of my gift voucher saved?

The unused amount will be saved for use in another reservation as long as it is within the validity period of the gift voucher.

What amounts are included in the gift envelope and box?

Amounts below €100 will include the gift envelope and amounts above €100 will include the gift box.

Can I book additional hotel experiences and services?

If it’s possible. You can book through our reservation service by sending an email to booking@hotelneptuno.com , calling 937 690 311 or sending a whatsapp to 628 983 566.