{"id":14520,"date":"2024-03-11T11:19:54","date_gmt":"2024-03-11T10:19:54","guid":{"rendered":"https:\/\/hotelneptuno.com\/resolution-des-litiges-en-ligne\/"},"modified":"2025-12-17T18:25:00","modified_gmt":"2025-12-17T17:25:00","slug":"resolution-des-litiges-en-ligne","status":"publish","type":"page","link":"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/","title":{"rendered":"R\u00e9solution des litiges en ligne"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14520\" class=\"elementor elementor-14520 elementor-14523\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb40343 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"fb40343\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e5c646 elementor-widget elementor-widget-heading\" data-id=\"5e5c646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">R\u00e9solution des litiges en ligne<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac09d13 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"ac09d13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a23feb3 elementor-widget elementor-widget-text-editor\" data-id=\"a23feb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;H\u00f4tel Neptuno met \u00e0 la disposition des utilisateurs un lien vers la <strong>plateforme de r\u00e9solution des litiges en ligne<\/strong>. Ce lien est destin\u00e9 \u00e0 r\u00e9soudre tout litige ou toute r\u00e9clamation pouvant survenir en mati\u00e8re de consommation. Pour acc\u00e9der \u00e0 la <strong>plateforme de r\u00e9solution des litiges en ligne<\/strong>, vous pouvez le faire via le lien suivant : <a title=\"Plate-forme de r\u00e9solution des litiges en ligne\" href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\" data-custom-link=\"true\"><u>https:\/\/ec.europa.eu\/consumers\/odr<\/u><\/a>  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>R\u00e9solution des litiges en ligne L&rsquo;H\u00f4tel Neptuno met \u00e0 la disposition des utilisateurs un lien vers la plateforme de r\u00e9solution des litiges en ligne. Ce lien est destin\u00e9 \u00e0 r\u00e9soudre tout litige ou toute r\u00e9clamation pouvant survenir en mati\u00e8re de consommation. Pour acc\u00e9der \u00e0 la plateforme de r\u00e9solution des litiges en ligne, vous pouvez le faire via le lien suivant : https:\/\/ec.europa.eu\/consumers\/odr<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14520","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nous prot\u00e9geons vos droits. Consultez la r\u00e9solution juridique en ligne \u00e0 %Neptuno Hotel &amp; Spa%.<\/title>\n<meta name=\"description\" content=\"R\u00e9solvez vos probl\u00e8mes juridiques avec l&#039;aide de nos experts - contactez-nous d\u00e8s maintenant pour prot\u00e9ger vos droits !\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nous prot\u00e9geons vos droits. Consultez la r\u00e9solution juridique en ligne \u00e0 %Neptuno Hotel &amp; Spa%.\" \/>\n<meta property=\"og:description\" content=\"R\u00e9solvez vos probl\u00e8mes juridiques avec l&#039;aide de nos experts - contactez-nous d\u00e8s maintenant pour prot\u00e9ger vos droits !\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/\" \/>\n<meta property=\"og:site_name\" content=\"Neptuno Hotel &amp; Spa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/neptunohotelspacalella\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-17T17:25:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hotelneptuno.com\/wp-content\/uploads\/2024\/06\/Lobby-hotel-121-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1067\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/resolution-des-litiges-en-ligne\\\/\",\"url\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/resolution-des-litiges-en-ligne\\\/\",\"name\":\"Nous prot\u00e9geons vos droits. Consultez la r\u00e9solution juridique en ligne \u00e0 %Neptuno Hotel &amp; Spa%.\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/#website\"},\"datePublished\":\"2024-03-11T10:19:54+00:00\",\"dateModified\":\"2025-12-17T17:25:00+00:00\",\"description\":\"R\u00e9solvez vos probl\u00e8mes juridiques avec l'aide de nos experts - contactez-nous d\u00e8s maintenant pour prot\u00e9ger vos droits !\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/resolution-des-litiges-en-ligne\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/resolution-des-litiges-en-ligne\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/resolution-des-litiges-en-ligne\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"R\u00e9solution des litiges en ligne\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/\",\"name\":\"Hotel Neptuno & Spa\",\"description\":\"Hotel Neptuno &amp; Spa en Calella, Barcelona\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/#organization\"},\"alternateName\":\"Hotel Neptuno 4*\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/#organization\",\"name\":\"Neptuno Hotel & Spa\",\"alternateName\":\"Neptuno Hotel & Spa\",\"url\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.hotelneptuno.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/logo.svg\",\"contentUrl\":\"https:\\\/\\\/www.hotelneptuno.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/logo.svg\",\"width\":310,\"height\":128,\"caption\":\"Neptuno Hotel & Spa\"},\"image\":{\"@id\":\"https:\\\/\\\/www.hotelneptuno.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/neptunohotelspacalella\\\/\",\"https:\\\/\\\/www.instagram.com\\\/neptunohotelspacalella\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nous prot\u00e9geons vos droits. Consultez la r\u00e9solution juridique en ligne \u00e0 %Neptuno Hotel &amp; Spa%.","description":"R\u00e9solvez vos probl\u00e8mes juridiques avec l'aide de nos experts - contactez-nous d\u00e8s maintenant pour prot\u00e9ger vos droits !","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/","og_locale":"fr_FR","og_type":"article","og_title":"Nous prot\u00e9geons vos droits. Consultez la r\u00e9solution juridique en ligne \u00e0 %Neptuno Hotel &amp; Spa%.","og_description":"R\u00e9solvez vos probl\u00e8mes juridiques avec l'aide de nos experts - contactez-nous d\u00e8s maintenant pour prot\u00e9ger vos droits !","og_url":"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/","og_site_name":"Neptuno Hotel &amp; Spa","article_publisher":"https:\/\/www.facebook.com\/neptunohotelspacalella\/","article_modified_time":"2025-12-17T17:25:00+00:00","og_image":[{"width":1600,"height":1067,"url":"https:\/\/www.hotelneptuno.com\/wp-content\/uploads\/2024\/06\/Lobby-hotel-121-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/","url":"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/","name":"Nous prot\u00e9geons vos droits. Consultez la r\u00e9solution juridique en ligne \u00e0 %Neptuno Hotel &amp; Spa%.","isPartOf":{"@id":"https:\/\/www.hotelneptuno.com\/fr\/#website"},"datePublished":"2024-03-11T10:19:54+00:00","dateModified":"2025-12-17T17:25:00+00:00","description":"R\u00e9solvez vos probl\u00e8mes juridiques avec l'aide de nos experts - contactez-nous d\u00e8s maintenant pour prot\u00e9ger vos droits !","breadcrumb":{"@id":"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.hotelneptuno.com\/fr\/resolution-des-litiges-en-ligne\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.hotelneptuno.com\/fr\/"},{"@type":"ListItem","position":2,"name":"R\u00e9solution des litiges en ligne"}]},{"@type":"WebSite","@id":"https:\/\/www.hotelneptuno.com\/fr\/#website","url":"https:\/\/www.hotelneptuno.com\/fr\/","name":"Hotel Neptuno & Spa","description":"Hotel Neptuno &amp; Spa en Calella, Barcelona","publisher":{"@id":"https:\/\/www.hotelneptuno.com\/fr\/#organization"},"alternateName":"Hotel Neptuno 4*","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.hotelneptuno.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.hotelneptuno.com\/fr\/#organization","name":"Neptuno Hotel & Spa","alternateName":"Neptuno Hotel & Spa","url":"https:\/\/www.hotelneptuno.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.hotelneptuno.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.hotelneptuno.com\/wp-content\/uploads\/2024\/03\/logo.svg","contentUrl":"https:\/\/www.hotelneptuno.com\/wp-content\/uploads\/2024\/03\/logo.svg","width":310,"height":128,"caption":"Neptuno Hotel & Spa"},"image":{"@id":"https:\/\/www.hotelneptuno.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/neptunohotelspacalella\/","https:\/\/www.instagram.com\/neptunohotelspacalella\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.hotelneptuno.com\/fr\/wp-json\/wp\/v2\/pages\/14520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hotelneptuno.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotelneptuno.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotelneptuno.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotelneptuno.com\/fr\/wp-json\/wp\/v2\/comments?post=14520"}],"version-history":[{"count":0,"href":"https:\/\/www.hotelneptuno.com\/fr\/wp-json\/wp\/v2\/pages\/14520\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hotelneptuno.com\/fr\/wp-json\/wp\/v2\/media?parent=14520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}