One. History and a family approach. We are the fourth generation of hotel owners: we’re hoteliers by profession and understand the importance of respecting the environment. Our hotel is home to a long family history, which started at the end of 1958. Our customer service is based on our essence: we take a family approach, adapt to the times and strive to continually improve the guest experience.
Two. Sustainability. We are committed to sustainable tourism. Focusing on social and environmental responsibility, we are passionate about safeguarding our planet for future generations. We do our utmost to save energy and water, we use biodegradable materials and we’ve stopped supplying single-use plastics.
Three. We look after your wellbeing. We want to look after you and your health while you stay with us. We invite you to enjoy a sensorial spa experience in our Shama & Spa and choose from a selection of treatments and therapeutic and relaxing massages. What’s more, we also nurture the appetite for healthy eating and our eateries serve locally sourced produce, ensuring quality and variety. You can enjoy Mediterranean cuisine catered for any type of diet or intolerance.
Four. We create a holistic experience. Staying with us is more than a short break away. We want the Neptuno experience to make you feel right at home. Our approachable, attentive staff are there to provide quality service and you can expect the most exclusive mod cons. We’ve designed a holistic experience so you can relax and enjoy your time, making for a memorable holiday.
Five. Pets are welcome too! We couldn’t forget pets. We’re pet friendly. We adapt to you and your needs, providing special amenities for your pet.