Buy or give the Neptuno Hotel & Spa gift voucher and enjoy unforgettable moments in Calella
Are you looking for a special gift? Get your gift voucher!
The perfect gift for any occasion
The perfect gift for any occasion

Surprise your loved ones with a unique experience

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  • Choose the amount you want
  • 1 year validity from the time of purchase
  • Flexibility for booking at Neptuno Hotel & Spa and Neptuno Apartments
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FAQs

How can I redeem the gift voucher?

At the time of booking in the search engine of our website you will have to insert the code of your gift voucher in the section "Promotional code".

Is it possible to make a reservation with a different name on the gift voucher?

When you complete the personal details you will be able to choose between a purchase and a gift. If it is a gift you will have to add your personal details as well as the details of the person who will receive the gift voucher.

How long can I use the gift voucher?

The gift voucher is valid for 1 year from the date of purchase.

When and where do I receive the gift voucher?

You will be able to add the email address where you would like to receive the gift voucher, either if it is for yourself or if you would prefer to send it to another person as a gift.

If I don't book by the deadline, can I get my money back?

The amount of the gift voucher is non-refundable. It may be refundable if a state of force majeure is declared.

If the booking I want to make is for a lower amount, will the remaining value of my gift voucher be saved?

The amount not used will be saved and can be used for another booking. It must always be within the validity period of the gift voucher.

Can I book additional hotel experiences and services?

Yes, it is possible. You can book through our booking service by sending an email to booking@hotelneptuno.com, calling 937 690 311 or sending a whatsapp to 628 983 566.

Can the gift voucher be used at both Neptuno Hotel & Spa and Neptuno Apartments?

Yes, you can use your gift voucher in both establishments by inserting the promotional code in the corresponding section.

Any doubts? Contact us

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